Vitas Vending Credentials

Vitas Vending have held the AVA Quality Initiative standard for over 12 years.

The AVA Quality System works on the same lines as ISO 9000 to ensure consistency of service and operation by member companies. In order to be in membership operators must have achieved AVA Quality Assured Status, which means that they have demonstrated to the satisfaction of professional quality assessors that they consistently provide services which conform to the contractual requirements of their customers and all regulatory authorities.

To ensure that they maintain this standard member companies are subject to annual inspection and recertification. These inspections are not limited to the paperwork. They extend to accompanying service engineers, merchandisers and operators on their rounds to make sure that day on day they consistently deliver what their company has promised.

The areas covered by the Quality System are all customer focused: customer care, contract, document control, corrective action, operation control, purchasing of stock, depot hygiene control and training.

Vitas Vending are pleased to confirm we have the following credentials: